stop (000021 bad image checksum

jimbo · 01-13-2008, 03:24 PM

well after my lap top had been playing up i decided to do a system restore thingy

but the battery was flat ,and half way through it shut down

then when i plugged it back in it would not restore and i lost explorer 7 with all the tabs

so i went to re install said explorer 7 but then as it restarted

up came the image stop ( 000021 bad image checksum yada yada yada

the screen just stays blue with annoying writing on it and wont do nothing else

so before i get near an open window and hurl fijutsu seamen (about right name for the lap top if you ask me ) out of it ,is there anything simple i can do to fix it ????

jimbo · 01-13-2008, 03:31 PM

come on people get with

some of us have stuff on their lap tops that you could not possibly take it to a repair shop

not me of course but their could be someone out there with exactly the same problem that is worried about being arrested so to help them out .... get with

CARLA · 01-13-2008, 03:40 PM

Here is what microsoft site says to resolve the issue. You have a bad file...

Quote:

"Bad Image Checksum" Error When You Upgrade to Windows XP
View products that this article applies to.
Article ID : 326687
Last Review : April 29, 2003
Revision : 1.0
This article was previously published under Q326687
On This Page

SYMPTOMS

CAUSE

RESOLUTION

Method 1: Extract a New Copy of the User32.dll File from the Windows XP CD

Method 2: Remove or Replace the Faulty RAM

Method 3: Install Windows to a Different Folder

MORE INFORMATION
SYMPTOMS
When you upgrade your computer to Windows XP, you may receive an error message that is similar to one of the following:
C0000221 (Bad Image Checksum)
-or-
STOP: C0000221 - Bad Image Checksum in ModuleName
-or-
STOP: C0000221 - Bad Image Checksum. User32.dll is possibly corrupt. The header check sum does not match the computed check sum.
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CAUSE
This issue may occur if any of the following conditions exist: • A damaged file exists in the folder in which Windows is installed, and this file is not overwritten during Setup. For example, if you receive the error message that references the User32.dll file, the User32.dll file may be damaged.
• One or more of the random access memory (RAM) modules that are installed in your computer is faulty, or the RAM configuration is incompatible.

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RESOLUTION
To resolve this behavior, use one of the following methods.
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Method 1: Extract a New Copy of the User32.dll File from the Windows XP CD
Extract a new copy of the User32.dll file from the Windows XP CD to the drive:\Windows\System32 folder on your hard disk, where drive is the drive on which Windows is installed: 1. Insert a Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98 Startup disk into your computer, and then restart the computer.

NOTE: For additional information about what to do if you do not have a Windows Millennium Edition or Windows 98 Startup disk, click the following article numbers to view the articles in the Microsoft Knowledge Base:
186300 (http://support.microsoft.com/kb/186300/EN-US/) How to Create a Windows 98 Startup Disk from MS-DOS
267287 (http://support.microsoft.com/kb/267287/EN-US/) How to Create a Startup Disk in Windows Me
2. When the Windows Startup menu appears, use the ARROW keys to select Start Computer with CD-ROM Support, and then press ENTER.
3. Make a note of the drive letter of your CD-ROM drive.
4. Rename the User32.dll file to User32.old. To do so, type the following lines at the command prompt, pressing ENTER after each line, where Drive is the drive on which Windows is installed:
Drive:
cd windows\system32
ren user32.dll user32.old
5. Insert the Windows XP CD into your CD-ROM or DVD-ROM drive.
6. Extract a new copy of the User32.dll file from the Windows XP CD to the Windows\System32 folder on your hard disk. To do so, type the following lines at a command prompt, pressing ENTER after each line, where CDROMDrive is the drive letter of the CD-ROM or DVD-ROM drive that contains the Windows XP CD-ROM, and Drive is the drive on which Windows is installed:
a:
extract CDROMDrive:\i386\user32.dl_ Drive:\windows\system32\user32.dll
For example, if your CD-ROM is drive E and Windows is installed on drive C, type extract e:\i386\user32.dl_ c:\windows\system32\user32.dll, and then press ENTER.
7. Remove the Windows 98 or Windows Millennium Edition startup disk from your computer, and then restart the computer.

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Method 2: Remove or Replace the Faulty RAM
Remove the memory modules that are installed in your computer, leaving enough RAM for the computer to start and run Windows. Restart the computer, and then run Setup again.

For additional information about Windows XP RAM requirements, click the following article number to view the article in the Microsoft Knowledge Base:
314865 (http://support.microsoft.com/kb/314865/EN-US/) System Requirements for Windows XP Operating Systems
If the issue is not resolved, remove a different memory module. To identify the specific memory module that is not working correctly, you may have to restart your computer more than one time.

For information about how to add and remove RAM to the computer, contact the manufacturer of the computer, or view the documentation that is included with your computer.
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Method 3: Install Windows to a Different Folder
NOTE: Before you install Windows to a different folder, first try the troubleshooting procedures in the following article in the Microsoft Knowledge Base:
310064 (http://support.microsoft.com/kb/310064/EN-US/) HOW TO: Troubleshoot Windows XP Setup Problems During Installation When You Upgrade from Windows 98 or Windows Me
If the issue is not resolved by using the troubleshooting procedures in 310064, install Windows to a different folder. For more information about how to do this, see the "Installing to a New Folder" section of the following article in the Microsoft Knowledge Base:
316941 (http://support.microsoft.com/kb/316941/EN-US/) HOW TO: Install Windows XP
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MORE INFORMATION
For additional information about how to troubleshoot "STOP: C0000221 error messages", click the article number below to view the article in the Microsoft Knowledge Base:
314474 (http://support.microsoft.com/kb/314474/EN-US/) "STOP: C0000221 Unknown Hard Error" or "STOP: C0000221 STATUS_IMAGE_ CHECKSUM_MISMATCH" Error Message Occurs
For additional information about upgrading to Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
316639 (http://support.microsoft.com/kb/316639/EN-US/) HOW TO: Prepare to Upgrade Windows 98 or Windows Millennium Edition to Windows XP
For additional information about how to troubleshoot startup problems in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
308041 (http://support.microsoft.com/kb/308041/EN-US/) Resources for Troubleshooting Startup Problems in Windows XP
For additional information about Windows XP Setup, click the article numbers below to view the articles in the Microsoft Knowledge Base:
306824 (http://support.microsoft.com/kb/306824/EN-US/) Release Notes for Windows XP Setup Contained in the Home.txt File
286463 (http://support.microsoft.com/kb/286463/EN-US/) Release Notes for Windows XP Setup Contained in the Pro.txt File
286647 (http://support.microsoft.com/kb/286647/EN-US/) Windows XP Read1st.txt File Contents
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/EN-US/) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/) Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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--------------------------------------------------------------------------------

WonderWendy3 · 01-13-2008, 07:46 PM

You could bring it to my office and I would tell the guys not to look at all of your fluffy files to protect you from being embarrassed!!

jimbo · 01-14-2008, 12:10 AM

Quote:

Originally Posted by rjwould

Stop using windows....

i would but the door is locked

jimbo · 01-14-2008, 12:12 AM

Quote:

Originally Posted by CARLA

Here is what microsoft site says to resolve the issue. You have a bad file...

Quote:

Originally Posted by WonderWendy3

You could bring it to my office and I would tell the guys not to look at all of your fluffy files to protect you from being embarrassed!!

thanks to two of my fave fg people

its going back to the shop

i have as much chance of fixing the lap top as i have of my hair getting in my eyes or making a working space shuttle out of empty beer cans

01-13-2008, 03:24 PM	#1 (permalink)
jimbo Senior Member Join Date: Aug 2007 Location: http://uk.youtube.com/watch?v=b3RG1WzK71Y Posts: 7,792	stop (000021 bad image checksum well after my lap top had been playing up i decided to do a system restore thingy but the battery was flat ,and half way through it shut down then when i plugged it back in it would not restore and i lost explorer 7 with all the tabs so i went to re install said explorer 7 but then as it restarted up came the image stop ( 000021 bad image checksum yada yada yada the screen just stays blue with annoying writing on it and wont do nothing else so before i get near an open window and hurl fijutsu seamen (about right name for the lap top if you ask me ) out of it ,is there anything simple i can do to fix it ???? __________________ http://www.youtube.com/watch?v=IsY0aYvkfzY&NR=1
Local Time: 03:43 PM Local Date: 03-19-2010

01-13-2008, 03:31 PM	#2 (permalink)
jimbo Senior Member Join Date: Aug 2007 Location: http://uk.youtube.com/watch?v=b3RG1WzK71Y Posts: 7,792	Re: stop (000021 bad image checksum come on people get with some of us have stuff on their lap tops that you could not possibly take it to a repair shop not me of course but their could be someone out there with exactly the same problem that is worried about being arrested so to help them out .... get with __________________ http://www.youtube.com/watch?v=IsY0aYvkfzY&NR=1
Local Time: 03:43 PM Local Date: 03-19-2010

01-13-2008, 07:46 PM	#4 (permalink)
WonderWendy3 Senior Member Join Date: Nov 2006 Location: Virginia Posts: 12,389	Re: stop (000021 bad image checksum You could bring it to my office and I would tell the guys not to look at all of your fluffy files to protect you from being embarrassed!!
Local Time: 09:43 AM Local Date: 03-19-2010

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