Page 1 of 1

Registration problem for a new member

Posted: Tue May 16, 2006 7:38 am
by Marie5656
OK, I have a problem. As I have mentioned I work as an assistant to a lady with Cerebral palsy. I had shown her this website, and she wanted to register as a "regular" non paying member. I got her all signed in, and the system accepted her user name, but she has never recieved the confirmation email that allows her to start posting messages. What needs to be done? She has joined as Kimber767, and though She can sign in, all the forums come up as locked, and when I tried to help her post a new message, in the intro section, she was told she had no access due to not being a supporting member!!

What else do we need to do? When she is at home, she will be able to access on her own, but needs help here.

Registration problem for a new member

Posted: Tue May 16, 2006 7:43 am
by abbey
Marie5656 wrote: OK, I have a problem. As I have mentioned I work as an assistant to a lady with Cerebral palsy. I had shown her this website, and she wanted to register as a "regular" non paying member. I got her all signed in, and the system accepted her user name, but she has never recieved the confirmation email that allows her to start posting messages. What needs to be done? She has joined as Kimber767, and though She can sign in, all the forums come up as locked, and when I tried to help her post a new message, in the intro section, she was told she had no access due to not being a supporting member!!

What else do we need to do? When she is at home, she will be able to access on her own, but needs help here.Send a message to tombstone, i'm sure he'll be able to help you out Marie x

Registration problem for a new member

Posted: Tue May 16, 2006 7:55 am
by Marie5656
Thanks, Abbey. I will do that!!

Registration problem for a new member

Posted: Tue May 16, 2006 10:04 am
by Kimber767
Hi, just wanted you to know that I am the one Marie was posting about..and the problem seems to be solved and I got registered OK!!

Registration problem for a new member

Posted: Tue May 16, 2006 10:07 am
by Bez
Good news that your sorted Kimber....welcome to FG...have a great time here :-6