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I just spent the last 1/2 hr. on the phone with a representative from Microsoft X Box.

Clearly I was talking to a man or woman who smokes that resides in India, most likely from the Mumba or Pune region.

I need to send the unit in for repair.

After exhausting all home remedy methods he quoted a price and gave me the option of paying with a card over the phone.

As soon as I rolled the # out to him he said "ooops, we are having a system update please call back in an hour, have a nice day"

Why do Microsoft route your service calls to a man or woman who smokes that resides in India, most likely from the Mumba or Pune region? It was the Microsoft Service Centre you called, wasn't it?

spot;918834 wrote: Why do Microsoft route your service calls to a man or woman who smokes that resides in India, most likely from the Mumba or Pune region? It was the Microsoft Service Centre you called, wasn't it?


Yes.

Microsoft doesnt consult with me on business practices.

Perhaps they should but they dont.

They could have been in the states for all I know.

We have call centers dotted all over the states that employ thousands of people originating from India and Pakistan.

Why do you have call centers dotted all over the states that employ thousands of people originating from India and Pakistan? Are you saying they've all moved to the States, or that the calls are diverted abroad?

Have you called them back yet?

spot;918858 wrote: Why do you have call centers dotted all over the states that employ thousands of people originating from India and Pakistan? Are you saying they've all moved to the States, or that the calls are diverted abroad?


There are call centers overseas but there are many many call centers based in the states filled with Pakistanis and India....uh........ites.

Im not sure but as one who formerly made deliveries to such offices Ive seen it over and over again.

Maybe the way many of them have 15 family members living in one large house is related, it just grows...not sure.

Or perhaps technical training there is prioritized because they know it can get them jobs here

along-for-the-ride;918873 wrote: Have you called them back yet?


15 nope 14 minutes.

Nomad;918833 wrote: I just spent the last 1/2 hr. on the phone with a representative from Microsoft X Box.

Clearly I was talking to a man or woman who smokes that resides in India, most likely from the Mumba or Pune region.

I need to send the unit in for repair.

After exhausting all home remedy methods he quoted a price and gave me the option of paying with a card over the phone.

As soon as I rolled the # out to him he said "ooops, we are having a system update please call back in an hour, have a nice day"
At the very least, call your credit card company so that they're aware that you're aware, and that you're aware that they're aware that you're aware, so that there'll be no excuses if unauthorized charges suddenly start appearing.

Accountable;918880 wrote: At the very least, call your credit card company so that they're aware that you're aware, and that you're aware that they're aware that you're aware, so that there'll be no excuses if unauthorized charges suddenly start appearing.


Who amongst us is truly aware ?

Aware in time saves nine.

Can you order me some take out while you're on the phone?:D

Can you get my phone fixed it's been out for 3 days:-5

My tv keeps going in and out, see what you can do about it. Please.:p

Oh yea ?

Well...........ok then.

If it was a system update I don't think your number went through hopefully. Check your credit card online and see if it shows. :-3 I hate calling service centers drives me bonkers.:-5 I use the online chat options. That way you just type back and forth till they get what your talking about. :-2

OH, you understood them ?

Cancel your card immediately - yeh!! right , computer glich, call back ??:-5

Your X-box gadget is already out dated.

HELLO

HELLO

Patsy

Its ok.

When I called back though even though I had a reference # so I wouldnt have to start from square 1 I had to start from square 1 and I spazzed out and hung up.

I know what you mean. Might as welll be talking to someone from outerspace.

Nomad;919929 wrote: I spazzed outIs that a currently acceptable expression in the US?

Tut.

spot;919981 wrote: Is that a currently acceptable expression in the US?



Tut.




Totally dude !

spot;919981 wrote: Is that a currently acceptable expression in the US?

Tut.


only if you're Nomad!