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Help Please!
Posted: Sat Sep 25, 2010 9:46 am
by Jazzy
My computer is running Windows XP. This morning when I logged on I got this message: The main .idx for AOL database file is damaged. Please insert AOL disc for recovery. I was running AOL 9.1.
I received an new upgrade disc for AOL 9.5. I installed this and everything seemed okay at first. NOW everytime I try to post I get this message: A runtime error has occured. Do you wish to debug? Each message has a different error line number in it.
Can anyone help me find out why this is happening? Needless to say, it's driving me nuts!
Thank you in advance!
Help Please!
Posted: Sat Sep 25, 2010 9:52 am
by Kathy Ellen
Sorry Jazzy...wish I could help:(
Carla may know how to fix the issue. Why don't you pm her:-6
Good luck !!
Help Please!
Posted: Sat Sep 25, 2010 9:54 am
by LarsMac
What anti-virus are you using?
and have you installed the lated Windoze updates?
Help Please!
Posted: Sat Sep 25, 2010 10:06 am
by Jazzy
I am running Avast as my antivirus software. All Windows updates have been installed.
Help Please!
Posted: Sat Sep 25, 2010 10:08 am
by Jazzy
Kathy Ellen;1334801 wrote: Sorry Jazzy...wish I could help:(
Carla may know how to fix the issue. Why don't you pm her:-6
Good luck !!
Thank you and I hate to bother Carla but I might just do exactly that. Thanks again!
Help Please!
Posted: Sat Sep 25, 2010 10:28 am
by spot
Here, AOL has various suggestions which all lead to the same result of stopping the message from recurring.
http://help.aol.com/help/microsites/sea ... dios=False
Help Please!
Posted: Sat Sep 25, 2010 10:37 am
by CARLA
Spot has pointed you in the right direction it is a setting in your browser for script debugging just turn off debugging by checking the boxes as show in the example problem should be solved. If your running IE6, or IE7 it may be in a different area just look for the "script debugging disable".
Help Please!
Posted: Sat Sep 25, 2010 11:24 am
by Jazzy
Just wanted to thank Spot and Carla. You guys are very kind to help me and so far, so good.
Thanks a million!