Bad Service...
Posted: Mon Aug 20, 2012 8:24 am
You'd think In these times of recession , companies would be welcoming work and offering a reasonable service.
I've just had one of the most annoying conversations that I've had In recent years.
Approx 16 weeks ago, the seal blew In a sealed unit In one of the lounge windows. I rang the company who originally put them In some years back and asked them to replace It.
A week later, what can loosely be describes as a man turned up and took the measurements.
Weeks went by and I heard nothing so I rang again to be asked " Can we start all over again as the man who took your measurements went on holiday for a few weeks and has now lost them"?
They arranged for him to come round today from 10am to 4 pm and re-take the measurements. I waited In all day and he never showed up.
I've just rung the company to be told " Yes, he's been to you".
Errr don't think so.
Yes, he has.
I can assure you he hasn't.
You might have missed him. Did you go out?
No, I have been here all day.
Perhaps you didn't hear your doorbell.
I have two terriers who trust me can wake the City the moment anyone comes anywhere near my gate...
Are you sure?
Yes... In fact my front door has been open all day.
Are you sure you didn't fall asleep and didn't hear him?
Quite sure.
Well I suppose we could get him to come back.
Really ? Well I've got a better suggestion. Why don't you shove my measurements up your arsse and I'll dial another company?
Well, there's no need to be like that.
Yeas there Is dear, Yes there Is.
I've just had one of the most annoying conversations that I've had In recent years.
Approx 16 weeks ago, the seal blew In a sealed unit In one of the lounge windows. I rang the company who originally put them In some years back and asked them to replace It.
A week later, what can loosely be describes as a man turned up and took the measurements.
Weeks went by and I heard nothing so I rang again to be asked " Can we start all over again as the man who took your measurements went on holiday for a few weeks and has now lost them"?
They arranged for him to come round today from 10am to 4 pm and re-take the measurements. I waited In all day and he never showed up.
I've just rung the company to be told " Yes, he's been to you".
Errr don't think so.
Yes, he has.
I can assure you he hasn't.
You might have missed him. Did you go out?
No, I have been here all day.
Perhaps you didn't hear your doorbell.
I have two terriers who trust me can wake the City the moment anyone comes anywhere near my gate...
Are you sure?
Yes... In fact my front door has been open all day.
Are you sure you didn't fall asleep and didn't hear him?
Quite sure.
Well I suppose we could get him to come back.
Really ? Well I've got a better suggestion. Why don't you shove my measurements up your arsse and I'll dial another company?
Well, there's no need to be like that.
Yeas there Is dear, Yes there Is.