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Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:11 am
by Oscar Namechange
And anyone else who would like to comment of course.

Imagine this scenario..... A new family moves Into a house 5 doors up from you.

About a week In, a neighbour tells you they are burning a fire In the back garden approx 3 to 4 times a week along with a large gathering of people In the garden.

The gatherings start at around 7 PM and they are outside with the fire burning along with screaming and shouting until 4 am In the morning. That neighbour has repeatedly gone out and pleaded with them around 10 pm to keep the noise down because babies are asleep.

Another elderly neighbour has been made quite unwell from one fire that sent thick black acrid smoke Into her home.

This has gone on for a month.

All neighbours have been forced to close every window and door In the house because of the black smoke from 7 pm until 4 am and even then, It smoulders the following day.

During the day time while some neighbours are home, there Is even more revelling coming from the house,

I hadn't got that Involved because 5 doors down It didn't affect me.... until two nights ago.

The noise started at around 7 pm along with the fire. My bedroom windows had been open during the day and my bedroom was full of acrid smoke.

My husband who goes to bed earlier than me that night can not sleep because of the screaming and shouting.

It did not end until 4.30 In the morning and we were kept awake all of that time despite all the windows shut which are double glazed.

I actually went along to the house at around midnight and was very polite. All I got was 'Yeah whatever' as my other neighbours have had for a month....

The question Is.... what would you do and what would you expect to happen?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:28 am
by spot
What I would do starts here. Your website may differ.

Pollution and noise | Bristol City Council

And yes, before you suggest otherwise, I've found it a responsive and effective step to take.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:39 am
by Ahso!
Call the police.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:41 am
by LarsMac
Organize with the neighbors, and a different one call the police each night.

If nothing else, the police will get tired of all the calls and do something about it.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:47 am
by Oscar Namechange
Ahso!;1403368 wrote: Call the police. That's the very answer I was hoping for... Thanks Ahso..... now the next question would be.... What would you expect from the police?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:48 am
by Oscar Namechange
spot;1403365 wrote: What I would do starts here. Your website may differ.

Pollution and noise | Bristol City Council

And yes, before you suggest otherwise, I've found it a responsive and effective step to take. Thanks Spot... Yes, I have contacted the Enviromental health and they are Investigating pollution and noise nuisence.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:49 am
by AnneBoleyn
I agree with ahso & LM. Call the cops. Hasn't anyone called them in already? Is this some kind of religious gathering?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 6:51 am
by Oscar Namechange
AnneBoleyn;1403373 wrote: I agree with ahso & LM. Call the cops. Hasn't anyone called them in already? Is this some kind of religious gathering? The police have been called before Yes, by the lady made unwell by the smoke..... what would you expect from the cops Anne ?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 8:16 am
by Betty Boop
oscar;1403374 wrote: The police have been called before Yes, by the lady made unwell by the smoke..... what would you expect from the cops Anne ?


I'd expect the police to say there's nothing they can do.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 8:20 am
by Oscar Namechange
Betty Boop;1403380 wrote: I'd expect the police to say there's nothing they can do. But there Is something they can and must do If the behaviour Is persistent as Is the case here.



Anti-social behaviour in housing

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 8:29 am
by spot
oscar;1403381 wrote: But there Is something they can and must do If the behaviour Is persistent as Is the case here.


I can see the "can", I don't see the "must".

What I see is "You should bear in mind that the police have discretion whether or not to prosecute someone", followed by a caveat where discrimination is involved.

Where's the "must"? What stops it being dependent on budgeting priorities within a given force?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 8:33 am
by Betty Boop
oscar;1403381 wrote: But there Is something they can and must do If the behaviour Is persistent as Is the case here.



Anti-social behaviour in housing


Until they do one of the things below the police can do nothing though.

attacked another person, causing physical and/or psychological damage

wilfully damaged someone else’s property

behaved in a threatening or abusive way in order to intimidate or frighten or cause harassment, alarm or distress intentionally, for example, by stalking you or writing ant-gay slogans on the wall outside your home

incited racial hatred or violence by, for example, distributing racist leaflets.

In England and Wales, the police can also get a court order to close down:

properties which have been taken over by drug dealers, or

premises which are causing disruption to residents because of some other serious disorder or nuisance problem.

Anti-social behaviour in housing

I assume that no one has done any of the above and until they do the police can't act. How long has it been going on for and are you all keeping diaries. Maybe in time you'll find out they've moved before and they're well practised on staying on the right side of the law whilst driving neighbours nuts.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 8:59 am
by Oscar Namechange
spot;1403382 wrote: I can see the "can", I don't see the "must".

What I see is "You should bear in mind that the police have discretion whether or not to prosecute someone", followed by a caveat where discrimination is involved.

Where's the "must"? What stops it being dependent on budgeting priorities within a given force? I posted the link as really just a guide to the fact that If the problem Is persistent, then the police can act although they have discretion over prosecution. Apologies If I misled you.... so next chapter bearing In mind, past nuisence neighbours have been visited by the police In the past and told to pack It In which often defuses the problem..... and that's Important to bear In mind here.... It's called ' Community policing'

By 3 am two nights ago, my bedroom Is still full of smoke and the shouting Is getting louder. I go outside and the gathering Is still In full swing and black smoke Is still billowing up from the fire. I can see lights on In neighbours bedroom windows and realise they are also awake....

I phone the non emergency line for the police...

I briefly explain the nuisence and Inform him that the police have had previous complaints from others nearer to the problem house... Yep, not a problem, that's anti-social behaviour.... what's the address of the nuisence...

I give him the address and he says, yes, we've had others call In..

I say ' Look I don't expect the house surrounded, doors kicked In and arrests made but could you please just send someone round just to tell them It's been going on since 7 pm tonight and that they either go Inside or pack It In because we've been patient enough... That's all I want... just for your lot to have a quiet word with them....

Then he says........ OH .... Hang On....

What?

Their Muslims

And ????

Then the whole mood changed. To be fair he remained sympathetic and polite.

He told me they are celebrating Ramadan and now It turns Into " They have a right to be In their back garden If they choose"

It's now 3.30 am, I am over tired, and I've taken sleep medication.....

I end up saying ' OK I'll turn a blind eye until Ramadan Is over....

The next morning I think to myself, hang on, Ramadan ended last week because I went to an Eid celebration with my friends....

So yesterday afternoon the fire Is still smoldering and although less smoke, none the less, still smoke coming from the fire...

So I phone the police back because the wind Is In my direction and I can't open any windows or doors....

What I got then was just un-freakin believable...

Going for a cuppa.... any thoughts?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:06 am
by spot
I wonder why you think the council has a noise and pollution abatement unit. Do you see it as a duplication of effort?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:08 am
by Oscar Namechange
spot;1403389 wrote: I wonder why you think the council has a noise and pollution abatement unit. Do you see it as a duplication of effort? I phoned the Council Spotness and they put me through to Enviromental Health.

In the past Spot, once someone has had plod turn up on their doorstep... Just friendly advice from the community beat team, It has either put a stop to It or defused It.... Sometimes that's all It takes and community officers are aware of that. It's better than having some burly shift worker deprived of sleep going and thumping someone.... prevention of crime.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:14 am
by spot
oscar;1403390 wrote: I phoned the Council Spotness and they put me through to Enviromental Health.
So, I wonder what you think is the reason the council's Environmental Health department has a noise and pollution abatement unit if noise and pollution abatement are policing functions handled by the constabulary. Do you see it as a duplication of effort?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:21 am
by Betty Boop
oscar;1403390 wrote: I phoned the Council Spotness and they put me through to Enviromental Health.

In the past Spot, once someone has had plod turn up on their doorstep... Just friendly advice from the community beat team, It has either put a stop to It or defused It.... Sometimes that's all It takes and community officers are aware of that. It's better than having some burly shift worker deprived of sleep going and thumping someone.... prevention of crime.


No doubt the police have already called, and as I said earlier 'they're well practised on staying on the right side of the law whilst driving neighbours nuts.'

The council is the way to go, the police will only take action if fists are thrown or damage is caused to other properties.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:23 am
by AnneBoleyn
What would I expect the police to do? I would expect them to break up the party, because that is what it is. They are disturbing the peace. The fact that they are Muslims celebrating should have nothing to do with it. I have not heard of this here yet, of course Americans go crazy when a Muslim does just about anything, especially mosque building.

They are a nuisance, your neighbors. I think you should take it to the media.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:24 am
by Oscar Namechange
spot;1403391 wrote: So, I wonder what you think is the reason the council's Environmental Health department has a noise and pollution abatement unit if noise and pollution abatement are policing functions handled by the constabulary. Do you see it as a duplication of effort?


No. I happen to care very much about the people living around me. The first call to police was at some length. He gave me the phone number for the out of hours CEH and I phoned them when I got off the phone to him. They took the details and said they would have some-one phone me back In the morning.... Peter was In all day and that call never came.

As these fires and gatherings are approx 2 to 3 times a week, I did not want us or my friends and neighbours to go through that again while waiting for them to phone me back at their convienence.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:26 am
by spot
You really are repeatedly avoiding what I think is a pretty germane question. And calling the council during office hours might be sensible.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:32 am
by Oscar Namechange
spot;1403395 wrote: You really are repeatedly avoiding what I think is a pretty germane question. And calling the council during office hours might be sensible.


Spot... I am a human being. I have a right to the peaceful enjoyment of my home. My husband not being able to sleep In our bedroom because of smoke due to some bloody hooligan, pisses me off. My dogs barking at the screams and shouts coming from that house 5 doors away at 3 In the morning pisses me off. Not being able to open windows to clear that smoke pisses me off. Having a young single Mum have to go to work after she's been up until 4 am with children being awoken, pisses me off. Having an old woman recovering from illness being made Ill by the smoke pisses me off.

There's an old saying... " Me and Mine "

Do I care If I have duplicated my complaint? No

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:34 am
by Oscar Namechange
Betty Boop;1403392 wrote: No doubt the police have already called, and as I said earlier 'they're well practised on staying on the right side of the law whilst driving neighbours nuts.'

The council is the way to go, the police will only take action if fists are thrown or damage is caused to other properties. During that first call to the police, It was said... " Very often, If we go round there, the police are then accused of being racist"....... ah... now were getting somewhere.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:45 am
by spot
oscar;1403396 wrote: Spot... I am a human being. I have a right to the peaceful enjoyment of my home. My husband not being able to sleep In our bedroom because of smoke due to some bloody hooligan, pisses me off. My dogs barking at the screams and shouts coming from that house 5 doors away at 3 In the morning pisses me off. Not being able to open windows to clear that smoke pisses me off. Having a young single Mum have to go to work after she's been up until 4 am with children being awoken, pisses me off. Having an old woman recovering from illness being made Ill by the smoke pisses me off.


That's why the council's Environmental Health department has a noise and pollution abatement unit. That's the team to take your problem to, they're the people that will mend matters on your behalf. There's no duplication of effort, it's simply not a policing matter. You're not going to get the result you want until you use the system the way it's designed to be used.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:48 am
by LarsMac
So, am I seeing here that there is no nuisance laws governing how late someone may make loud noises and disturb their neighbors?

In our town, if you are noisy after 10:00 PM, by 10:30 there will be a cop knocking on your door to ask you to quiet down.

Or am I seeing that the cops in your neighborhood are a worthless lot, unwilling to confront a problem?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:58 am
by Oscar Namechange
So next chapter... the call back to police yesterday afternoon because the fire Is still smoldering and the single Mum Is almost In tears...In between time...

Phone rings... It's a PCSO who waffles at length to Peter mostly Involving " Well, with Muslims, It's all so difficult."

My return call..... This time I get through to a very young, officious, female controller. I have to repeat the entire process despite her having the log number.

She tells me they have every right to be In their back garden.

What at 4 In the morning screaming and shouting?

Yes.

Rubbish

They have every right to have a fire as long as It's contained.

It may be contained but It just needs one spark In the wrong wind direction.

This conversation went on and on and became ridiculous.

I say " Right... so let's get this straight... you are stating that as a Christian, If I hold parties In my back garden 3 times a week until 4 oclock In the morning with screaming and shouting that can be heard 5 houses away along with burning fires that send acrid smoke Into the homes of old and Infirm neighbours for a month, you would not send a unit to tell me to pack It In?

Waffle waffle waffle....

More waffling that I was actually being unreasonable for daring to object to fires burning and gatherings In a back garden at 4 am.

I repeat.... So are you saying that If I did the exact same thing, I would not expect the police banging on my door at any point?

She starts getting agitated and won't answer the question Yes or No so I repeat It . In the end she says all she can do Is log my call and that's It.

I said " No you won't.... You'll patch a call to Inspector ****** at ****** **** police station now and tell him I expect him to phone me tonight.... he's got my home phone number".

Fine... an then the bitch cut me off...

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 9:59 am
by spot
I sometimes think, oscar, that given the choice you prefer to be angry rather than satisfied.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:01 am
by Oscar Namechange
LarsMac;1403399 wrote: So, am I seeing here that there is no nuisance laws governing how late someone may make loud noises and disturb their neighbors?

In our town, if you are noisy after 10:00 PM, by 10:30 there will be a cop knocking on your door to ask you to quiet down.

Or am I seeing that the cops in your neighborhood are a worthless lot, unwilling to confront a problem? No... the un-helpful responses was from controllers on the police switchboard.

Our community police do and will come out... In fact, they do a great job at defusing a lot of situations...It was the operators refusing to send a request to police units to attend.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:02 am
by Oscar Namechange
spot;1403401 wrote: I sometimes think, oscar, that given the choice you prefer to be angry rather than satisfied. I'm not angry now Spot... I stood up for what I believed In and I got It resolved last night which was my only Intention all along. Are you saying we should turn a blind eye?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:04 am
by spot
oscar;1403403 wrote: I'm not angry now Spot... I stood up for what I believed In and I got It resolved last night which was my only Intention all along. Are you saying we should turn a blind eye?


I'm interested to know what "got it resolved" means.

I'm saying everything you've described seems designed to inflame and escalate rather than reach a settlement.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:13 am
by Oscar Namechange
spot;1403404 wrote: I'm interested to know what "got it resolved" means.

I'm saying everything you've described seems designed to inflame and escalate rather than reach a settlement.


Final chapter..

An hour later my home phone rings and It's the Police Inspector....

Julie, I've read the transcript of your calls to the control room and you are absolutely right... Religion has nothing to do with It....When you phoned two nights ago It was a quiet night and we would have gone along and dealt with It... but I see both controllers have added " No unit to be sent". What would you like me to do?

In the past your community officers have stopped a situation escalating by a simple friendly visit. All I want Is these people made aware that as much as we respect them and their culture, they must respect other people regardless of race or creed". It doesn't have to be tonight, just sometime In the near future...

No problem, I will send the community officers round to chat with them....

Sorted.

And he agreed... yes, If I had parties 3 times a week In my back garden until 4 am, I would have had a visit by now.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:20 am
by spot
So in fact "got it resolved" means the people you've complained about have so far heard nothing and seen nothing from any police or council worker?

I think you got distracted about what you wanted resolving.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:21 am
by Betty Boop
It's not sorted until it stops, good luck, I hope they listen to the police request to stop, if they don't, I assume you'll call the police again? What will you want them to do then?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:23 am
by Oscar Namechange
spot;1403408 wrote: So in fact "got it resolved" means the people you've complained about have so far heard nothing and seen nothing from any police or council worker?

I think you got distracted about what you wanted resolving. You didn't answer my question Spot. Do you think I should have turned a blind eye ?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:29 am
by Oscar Namechange
Betty Boop;1403409 wrote: It's not sorted until it stops, good luck, I hope they listen to the police request to stop, if they don't, I assume you'll call the police again? What will you want them to do then? That's the hope Betty. Very often when people push the boundaries to the point a single mum has pleaded with them to keep the noise down, It does actually take a visit from the police.

If she had asked them to keep the noise down late at night and they had made an effort, maybe the police wouldn't have been needed but they know she has young children being woken and they just continue with It. Sorry but If anyone can be that selfish why should I care If they get a police visit? I also asked them to please tone It down two nights ago and I got 'Yeah whatever' and It just got louder and louder... they had a chance to be reasonable and they chose not to.

The whole sage raises an Issue... why has a unit been sent to British people disturbing the peace from all night parties but the reluctance In this case? Why the hell should I put put In a position where I am made to feel extremely uncomfortable by a controller because the nuisence house happens to be Muslim ?

Yes... I'll get a phone call with an update after they have been.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 10:30 am
by YZGI
On the nights that your troublesome neighbors are not partying, you need to build your own fire and dance around it naked all night singing Jesus loves me at the top of your lungs..Problem solved.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 11:56 am
by Betty Boop
I'm just totally stumped you want the police when it is a matter for the council. Hey ho, maybe you feel people are scared by the police and this will shut them up. I hope so, I hope you've also contacted the council.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 1:07 pm
by LarsMac
So, you are calling them when the event is happening, right?

I mean, if I called my police department and said, "there is heavy smoke coming from this house and people are screaming and yelling." there would be cops, and firefighters all over the place in minutes.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 1:43 pm
by spot
oscar;1403411 wrote: You didn't answer my question Spot. Do you think I should have turned a blind eye ?


If you go back you'll see I answered that question fully and exactly:

That's why the council's Environmental Health department has a noise and pollution abatement unit. That's the team to take your problem to, they're the people that will mend matters on your behalf. There's no duplication of effort, it's simply not a policing matter. You're not going to get the result you want until you use the system the way it's designed to be used. To me that seems to say what I intended it to say - don't turn a blind eye, go to the Council unit designed to provide exactly the service you need.

You'll excuse me, I hope, when I say that, to an external observer, what you've actually described yourself as saying and what you've posted here is indistinguishable from the acts and comments of someone who's intent on harassing their new Muslim neighbours. What would such a hypothetical person have done differently? What litmus would tell him apart from you?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 2:35 pm
by Bruv
Sorry but the Council is the first point of complaint.

Only when the noise and other anti social issues are un resolved do they call on the police to over look any detention of musical equipment or damping of fires etc.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 2:35 pm
by Oscar Namechange
spot;1403431 wrote: If you go back you'll see I answered that question fully and exactly:

To me that seems to say what I intended it to say - don't turn a blind eye, go to the Council unit designed to provide exactly the service you need.

You'll excuse me, I hope, when I say that, to an external observer, what you've actually described yourself as saying and what you've posted here is indistinguishable from the acts and comments of someone who's intent on harassing their new Muslim neighbours. What would such a hypothetical person have done differently? What litmus would tell him apart from you?
Then let's examine what I've written.

I have been aware of the problem for other neighbours forapprox a month yet did not get Involved because I myself personally was not affected until two nights ago.

I have not long attended an Eid Festival with other Muslim neighbours and friends.



I went along on the night I had the problem and politely asked them to keep it down. They Ignored my request and It got louder as the night went on.

This Is the first time I have called In the authorities despite knowing others had before.

Given that other neighbours have suffered on average 2 to 3 nights every week for a month, the likely hood that It will occur again this week Is high.

I have asked for community police to go and have a friendly chat with them.... not arrest or charge or prosecute... Just a talk In the hope that will defuse the situation and the hope the nuisence to all of us ceases.

If the visit by community officers does make them see sense, there Is no need to follow through with any other complaints.

Where In that summery, could you establish that anyone Is Intent on harassing their new Muslim neighbours?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 2:44 pm
by Betty Boop
oscar;1403439 wrote: Then let's examine what I've written.

I have been aware of the problem for other neighbours forapprox a month yet did not get Involved because I myself personally was not affected until two nights ago.

I have not long attended an Eid Festival with other Muslim neighbours and friends.



I went along on the night I had the problem and politely asked them to keep it down. They Ignored my request and It got louder as the night went on.

This Is the first time I have called In the authorities despite knowing others had before.

Given that other neighbours have suffered on average 2 to 3 nights every week for a month, the likely hood that It will occur again this week Is high.

I have asked for community police to go and have a friendly chat with them.... not arrest or charge or prosecute... Just a talk In the hope that will defuse the situation and the hope the nuisence to all of us ceases.

If the visit by community officers does make them see sense, there Is no need to follow through with any other complaints.

Where In that summery, could you establish that anyone Is Intent on harassing their new Muslim neighbours?


Just because, the first port of call is the council, they would send someone out for a chat as well, they would explain the guidelines and ask them to respect their neighbours. No doubt this person would also liaise with the neighbours and ask them to keep diaries or call them out when a party is happening. It's not a police matter yet. It almost reeks of 'let's call in the big boys cos we can, that'll stop it.' The police are always reluctant to get involved with noise nuisance, it's not their department until a law has been broken.

I know you asked spot but that's just a summary of how it seems to me.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 2:59 pm
by Oscar Namechange
Betty Boop;1403441 wrote: Just because, the first port of call is the council, they would send someone out for a chat as well, they would explain the guidelines and ask them to respect their neighbours. No doubt this person would also liaise with the neighbours and ask them to keep diaries or call them out when a party is happening. It's not a police matter yet. It almost reeks of 'let's call in the big boys cos we can, that'll stop it.' The police are always reluctant to get involved with noise nuisance, it's not their department until a law has been broken.

I know you asked spot but that's just a summary of how it seems to me. I've used this link for Cheshire as It seems to be a fair representative of proceedure required.

Noise Pollution

Taken from link:

'Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health.'

The council enviromental health can not just serve an order...an Investigation takes place.... How long does an Investigation take Betty? Do you know? Does Spot know?

Meanwhile, should the wind be In my direction again this week and there's another fire, I have to live In my house not daring to open a window for fear of smoke polluting my home again.

It could be simply resolved by friendly community support officers ( not big boys as you describe them.... where have I stated I want the 'big boys' sent In? )

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:04 pm
by Betty Boop
oscar;1403446 wrote: I've used this link for Cheshire as It seems to be a fair representative of proceedure required.

Noise Pollution

Taken from link:

'Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health.'

The council enviromental health can not just serve an order...an Investigation takes place.... How long does an Investigation take Betty? Do you know? Does Spot know?

Meanwhile, should the wind be In my direction again this week and there's another fire, I have to live In my house not daring to open a window for fear of smoke polluting my home again.

It could be simply resolved by friendly community support officers ( not big boys as you describe them.... where have I stated I want the 'big boys' sent In? )


*shrugs shoulders* the statement

Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health.'



Noise Pollution

sort of says it all with the procedure that needs to be followed. If you can't see that then I don't know what to say. I will say again I hope this is the last you hear of it, if these people know how the system works then they are not going to take any notice of the police but just be pee'd off with their neighbours instead.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:12 pm
by Oscar Namechange
Betty Boop;1403448 wrote: *shrugs shoulders* the statement

Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health.'



Noise Pollution

sort of says it all with the procedure that needs to be followed. If you can't see that then I don't know what to say. I will say again I hope this is the last you hear of it, if these people know how the system works then they are not going to take any notice of the police but just be pee'd off with their neighbours instead.


If the 75 year old neighbour made Ill was your mother? If It was your baby breathing In those fumes? Betty you would want an Immediate halt, not weeks of evidence gathering before anyone even paid them a visit.

Why should the nuisence neighbours be peed off? They've been approached on countless times by various residents and nothing happened. A month of that Is a long time..... we haven't gone In all guns blazing at a one off party.

Bear In mind... I have stated form the beginning, I am not the first to call the police.... other calls have been made.... I am not the only resident who believed a friendly visit from some community officers may bring about a quicker result that weeks of Investigation.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:13 pm
by Bruv
"Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health."

A meter to measure sound levels ?

Then confiscate their sound system there and then, if the volume remains off the scale.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:19 pm
by Oscar Namechange
Bruv;1403451 wrote: "Due to the nature of the legislation it is necessary for all complaints to be subject to a standardised investigation procedure that requires evidence gathering by both the complainant and officers from Environmental Health."

A meter to measure sound levels ?

Then confiscate their sound system there and then, if the volume remains off the scale. And you think a friendly chat by community officers Is going to pee them off far more than having an expensive sound system confiscated and trashed by the authorities?

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:32 pm
by Bruv
The way I have seen it work, on the TV, is the local environmental officer goes in softly softly and advises the problem household they are causing concern amongst their neighbours. He then advises them the best way to keep the neighbourhood sweet, while advising them of the powers he has concerning noise and smoke pollution, which are heavy.

They are recruited for their friendly nature and people skills.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:47 pm
by Oscar Namechange
Bruv;1403456 wrote: The way I have seen it work, on the TV, is the local environmental officer goes in softly softly and advises the problem household they are causing concern amongst their neighbours. He then advises them the best way to keep the neighbourhood sweet, while advising them of the powers he has concerning noise and smoke pollution, which are heavy.

They are recruited for their friendly nature and people skills. And I have witnessed first hand a neighbour who reported noise nuisence to the Enviromental health....The Investigation took In that case, the best part of 16 weeks.... During that time the people Involved continued to suffer.

After I had spoken to the first controller on the night I was affected, he gave me the number for the out of hours EH which I rang....They didn't return the call the next day but during the conversation I had with them, they advised me then to log all Incidents...

When I spoke to the female controller the day after, she told me I would be sent an anti-social behaviour pamphlet to log all future disturbances.

So you see... the process Is painfully slow... or can be..

Besides which Bruv.... I have seen first hand the way my local beat team and community officers defuse these situations.... they are actually extremely good at It and known for their friendliness and people skills.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:49 pm
by Bryn Mawr
oscar;1403457 wrote: And I have witnessed first hand a neighbour who reported noise nuisence to the Enviromental health....The Investigation took In that case, the best part of 16 weeks.... During that time the people Involved continued to suffer.

After I had spoken to the first controller on the night I was affected, he gave me the number for the out of hours EH which I rang....They didn't return the call the next day but during the conversation I had with them, they advised me then to log all Incidents...

When I spoke to the female controller the day after, she told me I would be sent an anti-social behaviour pamphlet to log all future disturbances.

So you see... the process Is painfully slow... or can be..

Besides which Bruv.... I have seen first hand the way my local beat team and community officers defuse these situations.... they are actually extremely good at It and known for their friendliness and people skills.


People are trying very hard to help you here.

If you did not want advice then why ask for it? It appears to be your way or no way.

Here's a question for you Brits...

Posted: Wed Sep 05, 2012 3:56 pm
by Oscar Namechange
Bryn Mawr;1403458 wrote: People are trying very hard to help you here.

If you did not want advice then why ask for it? It appears to be your way or no way. I understand that Bryn but I am giving my reasons for the decision I made by Insisting that community officers visit to try to bring a halt to It or get the people to meet the neighbours half way by going Inside the house by say midnight Instead of 4 am.

If the visit doesn't help there will be no alternative but to go down the route of an EH Investigation which could take weeks as advised here but for all the residents as well as my self, I hope It comes to a conclusion quicker.