- just had to vent!

Odie · Post by **Odie** » Mon Dec 01, 2008 4:36 pm

I spent 2 hours shopping this morning, went to pay with instacard......it said account was frozen!:-5:-5

came home and called, someone had withdrawn $500.00 out Saturday so they froze my account.:-5:-5:-5:mad::mad:

It will now take 7 - 10 days for security fraud to investigate and phone me back!:-5:-5:-5

and who knows if they will deposit the money back into my account!:-5:-5:-5

and I am so careful to not let anyone see my pin number!:-5:-5:sneaky::mad::mad:

-1

Post by **Betty Boop** » Mon Dec 01, 2008 4:41 pm

Nightmare!! Hope they find out what happened and keeping everything crossed that you get your money back!

Odie · Post by **Odie** » Mon Dec 01, 2008 4:42 pm

Betty Boop;1074470 wrote: Nightmare!! Hope they find out what happened and keeping everything crossed that you get your money back!

it was a nightmare.........thanks!

Post by **Betty Boop** » Mon Dec 01, 2008 4:45 pm

Did you have to put all your purchases back?

It's horrible when cards are refused, you feel like a criminal standing there with the cashier saying 'Sorry, we can't accept this card'

CARLA · Post by **CARLA** » Mon Dec 01, 2008 7:26 pm

Your account is protected against fraud they have to reinstate your original amount. They may issue you a new card for safety, but that is a good thing. :-5

Odie · Post by **Odie** » Mon Dec 01, 2008 7:35 pm

Betty Boop;1074472 wrote: Did you have to put all your purchases back?

It's horrible when cards are refused, you feel like a criminal standing there with the cashier saying 'Sorry, we can't accept this card'

I just left it at the cash register....after trying my card 4 times, I was in shock!

Odie · Post by **Odie** » Mon Dec 01, 2008 7:37 pm

CARLA;1074586 wrote: Your account is protected against fraud they have to reinstate your original amount. They may issue you a new card for safety, but that is a good thing. :-5

They did issue me a new card, but this morning the bag on the phone said she had noooooo idea if they would refund it.

..called back tonight and they refund all credit card monies....thank god......stupid bag....it drove us mental all day!:-5

lips:

my god, get your facts right!:-5

has been a hell of a day!

CARLA · Post by **CARLA** » Mon Dec 01, 2008 7:38 pm

Thank God it was taken care of correctly. The bag on the phone should be reported she should know these details as that is her job. :-5

[QUOTE]They did issue me a new card, but this morning the bag on the phone said she had noooooo idea if they would refund it...........called back tonight and they refund all credit card monies......thank god..........stupid bag......it drove us nuts all day![/QUOTE]

Odie · Post by **Odie** » Mon Dec 01, 2008 7:41 pm

CARLA;1074597 wrote: Thank God it was taken care of correctly. The bag on the phone should be reported she should know these details as that is her job. :-5

yup and she was in a bad mood to begin with!

...I should call them back again, as they would have her ID. #

CARLA · Post by **CARLA** » Mon Dec 01, 2008 7:45 pm

I would she is suppose to know what the heck she is doing and give correct information.

[QUOTE]...I should call them back again, as they would have her ID. #[/QUOTE]