Can Anyone Please Help Me?????

DesignerGal · Post by **DesignerGal** » Thu Nov 24, 2005 9:58 am

I think this is German and was trying to buy something on ebay. I got this message and I CANNOT read it. I tried a free translation site but I cannot understandf it enough to get it. CAN ANYONE WHO SPEAKS GERMAN PLEASE HELP ME?!?!?!?!

Here is the email:

Hallo

das eBay-Sicherheitsteam hat fuer Sie eine wichtige Mitteilung zu einem Artikel, auf den Sie geboten haben:

Artikelnummer: 6824606088

Artikelbezeichnung: 2005 Elegant Vogue Women's Louis Vuitton Handbag/purse

Der Artikel wurde vom eBay-Marktplatz entfernt und Ihr Gebot wurde gestrichen, da das Konto des Verkaeufers offenbar von unberechtigten Personen zum Einstellen dieses Artikels verwendet wurde. Es ist nicht auszuschliessen, dass dieser Artikel mit der Absicht eingestellt wurde, ihn nie an einen Kaeufer zu versenden.

Was koennen Sie jetzt tun?

Wie Sie nun am besten weiter vorgehen, haengt davon ab, ob Sie den Artikel bereits bezahlt haben:

1) Artikel wurde noch nicht bezahlt

Wenn Sie den genannten Artikel noch nicht bezahlt haben, empfehlen wir Ihnen dringend, dies auch jetzt nicht mehr zu tun.

Es ist kein gueltiger Kaufvertrag zwischen Ihnen und dem Verkaeufer zustandegekommen, da anzunehmen ist, dass der Artikel mit betruegerischen Absichten bei eBay eingestellt wurde.

2) Artikel wurde bereits bezahlt

Wenn Sie den Artikel bereits bezahlt haben, sollten Sie versuchen, die Zahlung rueckgaengig zu machen:

- Haben Sie mit einer Kreditkarte gezahlt, wenden Sie sich bitte an die Sicherheitsabteilung Ihres Kreditkartenunternehmens.

- Haben Sie per Scheck bezahlt, beauftragen Sie bitte Ihre Bank, die Zahlung nicht zu leisten.

- Haben Sie mit PayPal gezahlt, beachten Sie bitte die Informationen zum Kaeuferbeschwerdeverfahren auf folgender Seite:

https://www.paypal.com/de/cgi-bin/websc ... er-outside

- Haben Sie per Ueberweisung gezahlt, gibt es von Seiten der Bank leider keine Moeglichkeit, die Zahlung zurueckzurufen.

Koennen Sie die Zahlung nicht rueckgaengig machen, haben Sie die Moeglichkeit, Kaeuferschutz zu beantragen.

So beantragen Sie den Standard-Kaeuferschutz

Im Rahmen dieser kostenlosen Kulanzleistung zahlt eBay einen Ausgleich bis zu 200 Euro. Dabei uebernimmt der Kaeufer selbst einen Betrag von 25 Euro. Bitte haben Sie Verstaendnis dafuer, dass wir fuer Artikel unter 25 Euro keinen Kaeuferschutz anbieten koennen.

Wie Sie eine Unstimmigkeit online klaeren und im Zuge dessen Kaeuferschutz beantragen koennen, erfahren Sie hier:

http://pages.ebay.de/unstimmigkeiten_klaeren/

Wir empfehlen Ihnen unter obigem Link besonders die einfachen Schritt-fuer-Schritt-Anleitungen im PDF-Format, die Sie unter "Anleitungen" aufrufen koennen.

Tipp fuer mehr Sicherheit

Sollte jemand Ihnen gegenueber vorgeben, der Verkaeufer des genannten Artikels zu sein und Sie auffordern, den Kauf ausserhalb des eBay-Marktplatzes abzuschliessen, empfehlen wir Ihnen, diesem Angebot NICHT nachzukommen.

Fuer bei eBay eingestellte Artikel, die ausserhalb von eBay gekauft oder verkauft werden, kann kein eBay- oder PayPal-Kaeuferschutz in Anspruch genommen werden.

Auf dem eBay Sicherheitsportal erhalten Sie weitere hilfreiche Tipps, wie Sie sich vor Betrug schuetzen koennen:

http://pages.ebay.de/sicherheitsportal/

Bitte antworten Sie nicht auf diese E-Mail. Sie wurde automatisch generiert und kann daher nicht beantwortet werden. Sollten Sie weitere Fragen haben, nutzen Sie bitte den Link "Kontakt" auf unseren Hilfeseiten.

Bei der Fuelle von Angeboten auf dem eBay-Marktplatz finden Sie bestimmt einen Verkaeufer, der einen aehnlichen Artikel anbietet. Wir wuenschen Ihnen dabei viel Erfolg.

Mit freundlichen Gruessen

Kundenservice (eBay-Sicherheit)

eBay Inc

DesignerGal · Post by **DesignerGal** » Thu Nov 24, 2005 9:59 am

I just started using ebay and Im firghtened this is something horrible like money or identity has been stolen!!

lady cop · Post by **lady cop** » Thu Nov 24, 2005 10:05 am

maybe this would help........................Free Translation Engine - English, Japanese, Korean, Russian ... Rosetta Stone Global Traveler (Spanish French German Italian English ... Easy Translator 3 (Translations in Spanish, French, .......

jennyswan · Post by **jennyswan** » Thu Nov 24, 2005 10:05 am

I speak fluent German

Let me have a read

minks · Post by **minks** » Thu Nov 24, 2005 10:07 am

jennyswan wrote: I speak fluent German

Let me have a read

yay jenny to the rescue hehehe how cool we can get this kind of help on FG

jennyswan · Post by **jennyswan** » Thu Nov 24, 2005 10:08 am

Can you let me know if you have paid for it already?

It's a warning that the account being used is not a 'legal' one and they have taken the handbag from the website so it is not for sale anymore.

If you have paid already let me know and I will translate the rest ok.

Jen xx

jennyswan · Post by **jennyswan** » Thu Nov 24, 2005 10:16 am

It's basically giving all tips about how to buy safely on eBay.

The important thing is to let me know if you've paid for it already because they will let you know how to get your money back.

CARLA · Post by **CARLA** » Thu Nov 24, 2005 10:20 am

Simple rule on E-bay... If you get a notice in any language it means DON'T BUY!!! period. They just did a special on E-bay buyer beware most of the goods are knock offs and E-bay can't control the sellers at this point and the fake goods being sold. People are being duped and manytime not even getting their purchases.

IF IT SOUNDS TO GOOD TO BE TRUE.. IT USUALLY IS..

I don't care for E-Bay wouldn't buy anything period from E-Bay its to open ended and I don't like their lack of security period.

To each his own, but beware you maybe getting scammed... big time..:-5

minks · Post by **minks** » Thu Nov 24, 2005 10:23 am

SnoozeControl wrote: I bought something from France and they provided both French and English in their email to me. Maybe you could write back and ask if they can send the info in English.

Good luck! Ebay's fun.

ahahahah what is funny about that, all lables in Canada have french and english on and I can't translate to save my life.... bilingual country my lilly white sit upon. Out west we don't do french ahahaha

chonsigirl · Post by **chonsigirl** » Thu Nov 24, 2005 11:17 am

From babelfish:

the eBay Sicherheitsteam has an important report for you to an article, on which you ordered: Article number: 6824606088 article indication: 2005 elegantly Vogue Women's Louis Vuitton Handbag/purse The article was removed from the eBay market place and your requirement was painted, since the account of the salesman was obviously used from unauthorized persons to adjusting this article. It is not to be excluded that this article with the intention was adjusted never of dispatching it to a buyer. What can you now do? How you continue to proceed best now, depends on whether you already paid the article: 1) article was not paid yet If you did not pay the article mentioned yet, we recommend to you urgently not to do this still no more. It did not come off a valid sales contract between you and the salesman, since it is to be assumed that the article with fraudulent intentions was adjusted with eBay. 2) article was already paid If you already paid the article, you should try to cancel the payment: - paid, you turn credit you with a credit card please to the safety department of your credit card enterprise. - paid, you assign credit you by cheque please your bank not to make the payment. - paid, you consider credit you with PayPal please the information to the buyer complaint procedure on the following page: https://www.paypal.com/de/cgi bin/we... buyer outside - credit you by transfer paid, unfortunately gives it on the part of the bank no possibility of recalling the payment. If you cannot cancel the payment, have the possibility of requesting buyer protection. Thus you request the standard buyer protection In the context of this free fair trading achievement pays eBay a reconciliation up to 200 euro. The buyer takes over an amount of 25 euro. Please you have understanding for the fact that we cannot offer buyer protection for articles under 25 euro. How you can clarify a discrepancy on-line and request in the course its buyer protection, experience here: http://pages.ebay.de/unstimmigkeiten_klaeren/ We left particularly recommend under above the simple step for step guidances in the pdf format, which can call you under "guidances" to you. Tap for more security If someone should give opposite to you, the salesman of the article mentioned be and you request to lock the purchase outside of the eBay market place we recommend to you to follow this offer NOT. For with eBay adjusted articles, which are bought or sold outside of eBay, no eBay or PayPal Kaeuferschutz can be taken up. On eBay the safety portal you receive further helpful Tipps, as you can protect yourselves against fraud: http://pages.ebay.de/sicherheitsportal/ Please you do not answer to this E-Mail. It was generated automatically and cannot not be answered therefore. If you should have further questions, use please the left "contact" on our assistance sides. With the abundance of offers on the eBay market place find you determines a salesman, who offers a similar article. We wish you thereby much success. Yours sincerely kundenservice (eBay security) eBay Inc.

DesignerGal · Post by **DesignerGal** » Thu Nov 24, 2005 11:26 am

jennyswan wrote: Can you let me know if you have paid for it already?

It's a warning that the account being used is not a 'legal' one and they have taken the handbag from the website so it is not for sale anymore.

If you have paid already let me know and I will translate the rest ok.

Jen xx

I have NOT paid for it already.

chonsigirl · Post by **chonsigirl** » Thu Nov 24, 2005 11:32 am

*rats*

What about that T-shirt they said Elvis wore?

jennyswan · Post by **jennyswan** » Thu Nov 24, 2005 11:32 am

I have NOT paid for it already.

Hi DesignerGal

Then you have nothing to worry about. If you haven't give an cc details or bank acc numbers or anything like that then everything is fine.

The translation from Babelfish is actually not too bad.

Jen

CARLA · Post by **CARLA** » Thu Nov 24, 2005 11:49 am

Yep and a friend of mine thought she was actually getting real Manolo Blahnik shoes for a low low price of $99.00... !! they can't be touched even used for less than $300.00 and then I would be suspect..!!

You get what you pay for.. or you don't get what you paid for..!! :-5

DesignerGal · Post by **DesignerGal** » Thu Nov 24, 2005 11:58 am

I really dont care if the bag is fake. I didnt pay that much for it so I didnt expect it to be. If I wanted the real thing I would call my cousin at Saks to use her discount and still fork over ALOT of cash for the thing.

DesignerGal · Post by **DesignerGal** » Thu Nov 24, 2005 11:59 am

thanks for the help everyone!!!!!!!!!!

Happy Holidays!!

Galbally · Post by **Galbally** » Thu Nov 24, 2005 1:03 pm

Hold on, I've just put your german post into my own patented "Nostradamus" interpretation device and apparently, the crown prince of Burgundy will marry a sea witch with 2 coins who will seduce the gate keeper of mesopotamia and begin the final rapture of god. Perhaps you should revisit this whole question.

abbey · Post by **abbey** » Fri Nov 25, 2005 6:45 am

I was looking at a German website yesterday and i'd like to order something but can't understand how to do it,

Would'nt you think they'd have an option to translate, its so frustrating.

I was going to order off an American site but then found i'd have to pay an extra Ã‚£30 tax on top of the price of the item!