Registration problem for a new member

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Marie5656
Posts: 6772
Joined: Tue May 09, 2006 10:10 am

Registration problem for a new member

Post by Marie5656 »

OK, I have a problem. As I have mentioned I work as an assistant to a lady with Cerebral palsy. I had shown her this website, and she wanted to register as a "regular" non paying member. I got her all signed in, and the system accepted her user name, but she has never recieved the confirmation email that allows her to start posting messages. What needs to be done? She has joined as Kimber767, and though She can sign in, all the forums come up as locked, and when I tried to help her post a new message, in the intro section, she was told she had no access due to not being a supporting member!!

What else do we need to do? When she is at home, she will be able to access on her own, but needs help here.
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abbey
Posts: 15069
Joined: Tue Nov 16, 2004 1:00 pm

Registration problem for a new member

Post by abbey »

Marie5656 wrote: OK, I have a problem. As I have mentioned I work as an assistant to a lady with Cerebral palsy. I had shown her this website, and she wanted to register as a "regular" non paying member. I got her all signed in, and the system accepted her user name, but she has never recieved the confirmation email that allows her to start posting messages. What needs to be done? She has joined as Kimber767, and though She can sign in, all the forums come up as locked, and when I tried to help her post a new message, in the intro section, she was told she had no access due to not being a supporting member!!

What else do we need to do? When she is at home, she will be able to access on her own, but needs help here.Send a message to tombstone, i'm sure he'll be able to help you out Marie x
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Marie5656
Posts: 6772
Joined: Tue May 09, 2006 10:10 am

Registration problem for a new member

Post by Marie5656 »

Thanks, Abbey. I will do that!!
Kimber767
Posts: 41
Joined: Tue May 16, 2006 7:02 am

Registration problem for a new member

Post by Kimber767 »

Hi, just wanted you to know that I am the one Marie was posting about..and the problem seems to be solved and I got registered OK!!
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Bez
Posts: 8942
Joined: Mon Aug 01, 2005 5:37 am

Registration problem for a new member

Post by Bez »

Good news that your sorted Kimber....welcome to FG...have a great time here :-6
A smile is a window on your face to show your heart is home
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