wow, it is good....thank you very much for that...
So I guess I should take out Pimpdaddy out of there too huh??:wah:
Sorry, couldn't resist....on with the serious thread:)
Names in Your cell
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WonderWendy3
- Posts: 12412
- Joined: Thu Nov 09, 2006 7:44 am
Names in Your cell
Crikey I am off to check and see what I have in my cell....
Oh back, and I see I will leave "looser ex-husband" in there I think if they wanna spam him I won't mind ahahahaha
Oh back, and I see I will leave "looser ex-husband" in there I think if they wanna spam him I won't mind ahahahaha
�You only live once, but if you do it right, once is enough.�
• Mae West
• Mae West
Names in Your cell
wow! :-3
Isn't it freaky, the things "they" think of.
my husband is in my phone as "honey"
it always amuses me when it pops up on my phone because it gives the location and name of the person calling: "TX Honey" it makes it sound like I have a "honey" in other states too! :wah:
Isn't it freaky, the things "they" think of.
my husband is in my phone as "honey"
it always amuses me when it pops up on my phone because it gives the location and name of the person calling: "TX Honey" it makes it sound like I have a "honey" in other states too! :wah:-
WonderWendy3
- Posts: 12412
- Joined: Thu Nov 09, 2006 7:44 am
Names in Your cell
I had a friend put his name/number in my cell for me when I first got it, he was a co-worker, he put his name as "homeslice" or something funny like that...can't remember now...been 3 years and I'm an old fart!!:-5
But it was funny....I was "hot momma" in one of my old boyfriends phones...but ummm I'm sure that it in the big 'ole delete pile!!
But it was funny....I was "hot momma" in one of my old boyfriends phones...but ummm I'm sure that it in the big 'ole delete pile!!
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
[QUOTE=AngelEyes82;604656]FONT=ArialCOLOR=black]COLOR=black]FONT=Arial]Moral of the lesson: Do not disclose the relationship between you and the
people in your contact list. Avoid using names like Home, Honey, Hubby,
sweetheart, Dad, Mom etc....... And very importantly, when sensitive info is being
asked thru texts, CONFIRM by calling back.PLEASE PASS THIS ON./FONT]/COLOR]/COLOR]/SIZE]/FONT]
FONT=Arial]SIZE=2]COLOR=black]COLOR=black]FONT=Arial]/FONT]/COLOR]/COLOR]/SIZE]/FONT]
FONT=Arial]SIZE=2]COLOR=black]COLOR=black]FONT=Arial]I got this from my MIL.. thought it was some good information so I figured I'd pass it on. /FONT]/COLOR]/COLOR]/SIZE]/FONT]/QUOTE]
Moral of the story, in addition to your "call back to confirm" - never, ever, *ever* tell *anyone at all* your "PIN" or password for anything. There is no business need for this, and should anyone ask, that's a very good indicator that something is wrong.
people in your contact list. Avoid using names like Home, Honey, Hubby,
sweetheart, Dad, Mom etc....... And very importantly, when sensitive info is being
asked thru texts, CONFIRM by calling back.PLEASE PASS THIS ON./FONT]/COLOR]/COLOR]/SIZE]/FONT]
FONT=Arial]SIZE=2]COLOR=black]COLOR=black]FONT=Arial]/FONT]/COLOR]/COLOR]/SIZE]/FONT]
FONT=Arial]SIZE=2]COLOR=black]COLOR=black]FONT=Arial]I got this from my MIL.. thought it was some good information so I figured I'd pass it on. /FONT]/COLOR]/COLOR]/SIZE]/FONT]/QUOTE]
Moral of the story, in addition to your "call back to confirm" - never, ever, *ever* tell *anyone at all* your "PIN" or password for anything. There is no business need for this, and should anyone ask, that's a very good indicator that something is wrong.
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Tater Tazz
- Posts: 2938
- Joined: Tue Oct 03, 2006 9:25 am
Names in Your cell
good point! That is why my hubby says his name.
Names in Your cell
thats creepy.....the thiefs were smart
Names in Your cell
OK, here's my pin number rant for the day.
We went to a local department store over the weekend and used Discover card. Swipped it through the machine, then the machine said to hand the card to the cashier. She turned the card over and typed in the PIN number on the back. I called the store and asked them why. The girl said to be sure that it was our card. ?????What???? She said she should have asked us for ID and I said she didn't.
I was then turned over to a supervisor with an attitude. She said that Discover, Master Card and American Express insist that they type that number into the system. I told them that thousands of employees now have access to my credit card PIN number. She said it's not their fault, it's the credit card companies. I have not called them yet, I spent all day calling my other credit card people who told me I was worrying for nothing! Duh, What? :-5
So, long story short, don't use those cards in a swipe machine. I was always told not to give out that number and now those very people are telling me to give it out! Is it me? Am I confused about something?
We went to a local department store over the weekend and used Discover card. Swipped it through the machine, then the machine said to hand the card to the cashier. She turned the card over and typed in the PIN number on the back. I called the store and asked them why. The girl said to be sure that it was our card. ?????What???? She said she should have asked us for ID and I said she didn't.
I was then turned over to a supervisor with an attitude. She said that Discover, Master Card and American Express insist that they type that number into the system. I told them that thousands of employees now have access to my credit card PIN number. She said it's not their fault, it's the credit card companies. I have not called them yet, I spent all day calling my other credit card people who told me I was worrying for nothing! Duh, What? :-5
So, long story short, don't use those cards in a swipe machine. I was always told not to give out that number and now those very people are telling me to give it out! Is it me? Am I confused about something?
When choosing between two evils, I always like to take the one I've never tried before.
Mae West
Mae West
Names in Your cell
911;605782 wrote: OK, here's my pin number rant for the day.
We went to a local department store over the weekend and used Discover card. Swipped it through the machine, then the machine said to hand the card to the cashier. She turned the card over and typed in the PIN number on the back. I called the store and asked them why. The girl said to be sure that it was our card. ?????What???? She said she should have asked us for ID and I said she didn't.
I was then turned over to a supervisor with an attitude. She said that Discover, Master Card and American Express insist that they type that number into the system. I told them that thousands of employees now have access to my credit card PIN number. She said it's not their fault, it's the credit card companies. I have not called them yet, I spent all day calling my other credit card people who told me I was worrying for nothing! Duh, What? :-5
So, long story short, don't use those cards in a swipe machine. I was always told not to give out that number and now those very people are telling me to give it out! Is it me? Am I confused about something?
I think you'll find that the number she typed in was the CVV (Card Verificarion Value) and not the PIN. Normally it's only needed for Cardholder Not Present transactions but they can also use it for CP.
We went to a local department store over the weekend and used Discover card. Swipped it through the machine, then the machine said to hand the card to the cashier. She turned the card over and typed in the PIN number on the back. I called the store and asked them why. The girl said to be sure that it was our card. ?????What???? She said she should have asked us for ID and I said she didn't.
I was then turned over to a supervisor with an attitude. She said that Discover, Master Card and American Express insist that they type that number into the system. I told them that thousands of employees now have access to my credit card PIN number. She said it's not their fault, it's the credit card companies. I have not called them yet, I spent all day calling my other credit card people who told me I was worrying for nothing! Duh, What? :-5
So, long story short, don't use those cards in a swipe machine. I was always told not to give out that number and now those very people are telling me to give it out! Is it me? Am I confused about something?
I think you'll find that the number she typed in was the CVV (Card Verificarion Value) and not the PIN. Normally it's only needed for Cardholder Not Present transactions but they can also use it for CP.
Names in Your cell
Bryn Mawr;605791 wrote: I think you'll find that the number she typed in was the CVV (Card Verificarion Value) and not the PIN. Normally it's only needed for Cardholder Not Present transactions but they can also use it for CP.
CP?
Yes, I understand that much. But if it's in their system, then anyone from the cashier to the president of the company will be able to use my card since they have access to that number, right? They can take my CC number and then use the other number to buy things off the internet and phone, correct?
CP?
Yes, I understand that much. But if it's in their system, then anyone from the cashier to the president of the company will be able to use my card since they have access to that number, right? They can take my CC number and then use the other number to buy things off the internet and phone, correct?
When choosing between two evils, I always like to take the one I've never tried before.
Mae West
Mae West
Names in Your cell
911;605819 wrote: CP?
Yes, I understand that much. But if it's in their system, then anyone from the cashier to the president of the company will be able to use my card since they have access to that number, right? They can take my CC number and then use the other number to buy things off the internet and phone, correct?
CP is Cardholder Present as opposed to CNP.
On the Internet they use a protocol called 3 Domain Security where you have a conversation with your issuer independently of the merchants service provider to authenticate you before the merchant authorizes the transaction. This works well and is pretty safe. (I wouldn't know if Discover use it as that's a domestic US card that we don't get involved with).
MOTO, however, is the largest source of fraud in the business. They have CVV and AVS (Address Verification Service) as a check and many MOTO merchants will not deliver anywhere other than the card's registered address but it is not tight by any means. (All CVV does is to make sure that the person on the end of the 'phone has seen the card - not just picked up a zip zap receipt). In the UK we're introducing a system called 2FA which is similar to 3D Sec and will make life *much* safer but it will take time to become the norm.
BTW, the merchant system is not allowed to retain the CVV - it just passes it through and then drops it, but, as the TKMax fiasco proved, some merchant play fast and loose with the rules (and their acquirer will get a roasting from the card schemes for type approving the system that did it).
Probably too much information but I never was much good at walking away from work.
Yes, I understand that much. But if it's in their system, then anyone from the cashier to the president of the company will be able to use my card since they have access to that number, right? They can take my CC number and then use the other number to buy things off the internet and phone, correct?
CP is Cardholder Present as opposed to CNP.
On the Internet they use a protocol called 3 Domain Security where you have a conversation with your issuer independently of the merchants service provider to authenticate you before the merchant authorizes the transaction. This works well and is pretty safe. (I wouldn't know if Discover use it as that's a domestic US card that we don't get involved with).
MOTO, however, is the largest source of fraud in the business. They have CVV and AVS (Address Verification Service) as a check and many MOTO merchants will not deliver anywhere other than the card's registered address but it is not tight by any means. (All CVV does is to make sure that the person on the end of the 'phone has seen the card - not just picked up a zip zap receipt). In the UK we're introducing a system called 2FA which is similar to 3D Sec and will make life *much* safer but it will take time to become the norm.
BTW, the merchant system is not allowed to retain the CVV - it just passes it through and then drops it, but, as the TKMax fiasco proved, some merchant play fast and loose with the rules (and their acquirer will get a roasting from the card schemes for type approving the system that did it).
Probably too much information but I never was much good at walking away from work.
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
911;605782 wrote: OK, here's my pin number rant for the day.
Are you liable for losses that the bank suffer due to the misuse of their card?
Are you liable for losses that the bank suffer due to the misuse of their card?
Names in Your cell
Bill Sikes;605859 wrote: Are you liable for losses that the bank suffer due to the misuse of their card?
Not if you can show that you were not responsible for the transaction.
Definitely not for any transaction after you've reported you card lost, stolen or subject to fraud.
Not if you can show that you were not responsible for the transaction.
Definitely not for any transaction after you've reported you card lost, stolen or subject to fraud.
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bryn Mawr;605862 wrote: Not if you can show that you were not responsible for the transaction.
Definitely not for any transaction after you've reported you card lost, stolen or subject to fraud.
How can I show that I was not "responsible for the transaction"?
Say that I somehow "lose" my card - by absent-mindedness, or theft, or
whatever - I do not use it very often - perhaps a couple of times a year.
Can it be mis-used, if the only places that the PIN exists are in my head,
and in the bank's machinery? If I do not notice that it has gone for a week
or two, or three - what then?
If my card is mis-used, and I am not responsible, then who bears the
cost? The bank? A retailer, for example?
Definitely not for any transaction after you've reported you card lost, stolen or subject to fraud.
How can I show that I was not "responsible for the transaction"?
Say that I somehow "lose" my card - by absent-mindedness, or theft, or
whatever - I do not use it very often - perhaps a couple of times a year.
Can it be mis-used, if the only places that the PIN exists are in my head,
and in the bank's machinery? If I do not notice that it has gone for a week
or two, or three - what then?
If my card is mis-used, and I am not responsible, then who bears the
cost? The bank? A retailer, for example?
Names in Your cell
Bill Sikes;605866 wrote: How can I show that I was not "responsible for the transaction"?
Say that I somehow "lose" my card - by absent-mindedness, or theft, or
whatever - I do not use it very often - perhaps a couple of times a year.
Can it be mis-used, if the only places that the PIN exists are in my head,
and in the bank's machinery? If I do not notice that it has gone for a week
or two, or three - what then?
If my card is mis-used, and I am not responsible, then who bears the
cost? The bank? A retailer, for example?
If you lose your card you are responsible for any fraudulent transactions that take place until you report is as lost. The fact that you didn't notice is your fault.
You can show that you we not responsible if, for example, the card was skimmed and used at a location you've never visited (often abroad) or a site where the PIN was not taken and the signature was not yours etc.
It can be mis-used and MOTO is the most likely method (especially in the UK now that chip and PIN is the norm for PoS and universal for ATM).
The retailer is only responsible if it can be shown that he as negligent or collusive.
In all other cases the issuer is liable.
All of this is very different subject from cardholder disputes (you agree that you did the transaction but dispute the amount, service not provided etc).
Say that I somehow "lose" my card - by absent-mindedness, or theft, or
whatever - I do not use it very often - perhaps a couple of times a year.
Can it be mis-used, if the only places that the PIN exists are in my head,
and in the bank's machinery? If I do not notice that it has gone for a week
or two, or three - what then?
If my card is mis-used, and I am not responsible, then who bears the
cost? The bank? A retailer, for example?
If you lose your card you are responsible for any fraudulent transactions that take place until you report is as lost. The fact that you didn't notice is your fault.
You can show that you we not responsible if, for example, the card was skimmed and used at a location you've never visited (often abroad) or a site where the PIN was not taken and the signature was not yours etc.
It can be mis-used and MOTO is the most likely method (especially in the UK now that chip and PIN is the norm for PoS and universal for ATM).
The retailer is only responsible if it can be shown that he as negligent or collusive.
In all other cases the issuer is liable.
All of this is very different subject from cardholder disputes (you agree that you did the transaction but dispute the amount, service not provided etc).
Names in Your cell
I think I'm going to change my boyfriend's number in my cell phone to his "other" nickname...
I don't think anyone would text "Stanley".. you know, as in the "power drill" :wah:
OK, back to my corner.
I don't think anyone would text "Stanley".. you know, as in the "power drill" :wah:
OK, back to my corner.
"Women and cats will do as they please, and men and dogs should relax, and get used to the idea." - Robert A. Heinlein
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bryn Mawr;605880 wrote: If you lose your card you are responsible for any fraudulent transactions that take place until you report is as lost. The fact that you didn't notice is your fault.
So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
Names in Your cell
NotToday;605889 wrote: I think I'm going to change my boyfriend's number in my cell phone to his "other" nickname...
I don't think anyone would text "Stanley".. you know, as in the "power drill" :wah:
OK, back to my corner.
:yh_ooooo
I dated a guy who called 'it' Stanley..............:yh_think :wah:
I don't think anyone would text "Stanley".. you know, as in the "power drill" :wah:
OK, back to my corner.
:yh_ooooo
I dated a guy who called 'it' Stanley..............:yh_think :wah:
Names in Your cell
sunny104;606163 wrote: :yh_ooooo
I dated a guy who called 'it' Stanley..............:yh_think :wah:
we could start a thread for "special - it" names, but that might be a little much, I'd probably get in trouble lol, but it would be funny. :wah:
I dated a guy who called 'it' Stanley..............:yh_think :wah:
we could start a thread for "special - it" names, but that might be a little much, I'd probably get in trouble lol, but it would be funny. :wah:
"Women and cats will do as they please, and men and dogs should relax, and get used to the idea." - Robert A. Heinlein
Names in Your cell
NotToday;606164 wrote: we could start a thread for "special - it" names, but that might be a little much, I'd probably get in trouble lol, but it would be funny. :wah:
we already had one........
we talk about everything here..........:sneaky:
we already had one........
we talk about everything here..........:sneaky:
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Trixie Belle
- Posts: 332
- Joined: Wed Aug 30, 2006 5:15 pm
Names in Your cell
OMG... that is scary! Because I wouldn't think twice of giving my hubby the pin number if he asked for it....
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bill Sikes;606013 wrote: So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
Perhaps my liability is in fact limited to £50 (in fact I'd be surprised to be charged anything).
Perhaps my liability is in fact limited to £50 (in fact I'd be surprised to be charged anything).
Names in Your cell
Bill Sikes;606013 wrote: So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
Until the moment you report it lost or stolen yes.
The PIN is there to make it more difficult for the fraudsters to use it, not to remove all liability.
The exception is where you can prove that it could not have been you or that with reasonable care the fraud should have been detected - if they take it out of the country and you can show that you were at home or if the transaction was taken on the signature and the sig used did not match the back panel for example.
Seriously, if you misplace your card then report it *immediately* - far better the wait for a new card than having your account emptied.
Until the moment you report it lost or stolen yes.
The PIN is there to make it more difficult for the fraudsters to use it, not to remove all liability.
The exception is where you can prove that it could not have been you or that with reasonable care the fraud should have been detected - if they take it out of the country and you can show that you were at home or if the transaction was taken on the signature and the sig used did not match the back panel for example.
Seriously, if you misplace your card then report it *immediately* - far better the wait for a new card than having your account emptied.
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bryn Mawr;608417 wrote:
Originally Posted by Bill Sikes
So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
Until the moment you report it lost or stolen yes.
The PIN is there to make it more difficult for the fraudsters to use it, not to remove all liability.
Your statement does not agree with the Terms & Conditions of various card issuers, e.g. the Barclaycard Conditions (regulated by the Consumer Credit Act 1974), which says:
8.1 You must tell us as soon as reasonably possible if:
(a) the card or Barclaycard cheques are lost or stolen [...]
9. Limits of liability
9.1 You will not be responsible for any transactions if a card is lost or
stolen or if a card is misused before you receive it, but you must
tell us under Condition 8.1.
Other banks make similar statements.
Originally Posted by Bill Sikes
So, just to make certain sure - if I drop my card, or it is pick-pocketed, or whatever - but my PIN is not compromised - I'm liable for any mis-use?
Until the moment you report it lost or stolen yes.
The PIN is there to make it more difficult for the fraudsters to use it, not to remove all liability.
Your statement does not agree with the Terms & Conditions of various card issuers, e.g. the Barclaycard Conditions (regulated by the Consumer Credit Act 1974), which says:
8.1 You must tell us as soon as reasonably possible if:
(a) the card or Barclaycard cheques are lost or stolen [...]
9. Limits of liability
9.1 You will not be responsible for any transactions if a card is lost or
stolen or if a card is misused before you receive it, but you must
tell us under Condition 8.1.
Other banks make similar statements.
Names in Your cell
Bill Sikes;608626 wrote: Your statement does not agree with the Terms & Conditions of various card issuers, e.g. the Barclaycard Conditions (regulated by the Consumer Credit Act 1974), which says:
8.1 You must tell us as soon as reasonably possible if:
(a) the card or Barclaycard cheques are lost or stolen [...]
9. Limits of liability
9.1 You will not be responsible for any transactions if a card is lost or
stolen or if a card is misused before you receive it, but you must
tell us under Condition 8.1.
Other banks make similar statements.
I'm working from rights of chargeback but I'll look up the regs at work tomorrow and get more details.
8.1 You must tell us as soon as reasonably possible if:
(a) the card or Barclaycard cheques are lost or stolen [...]
9. Limits of liability
9.1 You will not be responsible for any transactions if a card is lost or
stolen or if a card is misused before you receive it, but you must
tell us under Condition 8.1.
Other banks make similar statements.
I'm working from rights of chargeback but I'll look up the regs at work tomorrow and get more details.
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bryn Mawr;609096 wrote: I'm working from rights of chargeback but I'll look up the regs at work tomorrow and get more details.
It would be nice to know.. I've always thought that if you take reasonable care, the loss is notified as soon as possible (i.e. as soon as noticed), and that you don't divulge or record the PIN, then the liability is a theoretical £50. If it's unlimited, the loss to the customer (me!) could be many thousands. I don't normally carry that amount of cash, so if I could lose it by having my card misused, I'll ditch the card PDQ & use cash instead!
It would be nice to know.. I've always thought that if you take reasonable care, the loss is notified as soon as possible (i.e. as soon as noticed), and that you don't divulge or record the PIN, then the liability is a theoretical £50. If it's unlimited, the loss to the customer (me!) could be many thousands. I don't normally carry that amount of cash, so if I could lose it by having my card misused, I'll ditch the card PDQ & use cash instead!
Names in Your cell
Bill Sikes;609104 wrote: It would be nice to know.. I've always thought that if you take reasonable care, the loss is notified as soon as possible (i.e. as soon as noticed), and that you don't divulge or record the PIN, then the liability is a theoretical £50. If it's unlimited, the loss to the customer (me!) could be many thousands. I don't normally carry that amount of cash, so if I could lose it by having my card misused, I'll ditch the card PDQ & use cash instead!
It wouldn't be unlimited - all issuers have velocity checking and pattern matching to detect abnormal spend so a sudden spree would be stopped fairly quickly but if you didn't notice that you'd lost your card for several days then you'd be held to be negligent and fail the "reasonably" clause.
It wouldn't be unlimited - all issuers have velocity checking and pattern matching to detect abnormal spend so a sudden spree would be stopped fairly quickly but if you didn't notice that you'd lost your card for several days then you'd be held to be negligent and fail the "reasonably" clause.
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Bill Sikes
- Posts: 5515
- Joined: Fri Aug 20, 2004 2:21 am
Names in Your cell
Bryn Mawr;609113 wrote: if you didn't notice that you'd lost your card for several days then you'd be held to be negligent and fail the "reasonably" clause.
Speaking personally, it might be a week or more between my card uses. I do not believe that not noticing would be negligent - I don't need to check the thing's still in my pocket every day, week, hour, or minute. To expect me to check the thing between uses is not reasonable. You will be able to find out all about it and quote from the horse's mouth, I hope. I am currently tending to be even more glad that I use cash for most things.
Speaking personally, it might be a week or more between my card uses. I do not believe that not noticing would be negligent - I don't need to check the thing's still in my pocket every day, week, hour, or minute. To expect me to check the thing between uses is not reasonable. You will be able to find out all about it and quote from the horse's mouth, I hope. I am currently tending to be even more glad that I use cash for most things.
Names in Your cell
Bill Sikes;609148 wrote: Speaking personally, it might be a week or more between my card uses. I do not believe that not noticing would be negligent - I don't need to check the thing's still in my pocket every day, week, hour, or minute. To expect me to check the thing between uses is not reasonable. You will be able to find out all about it and quote from the horse's mouth, I hope. I am currently tending to be even more glad that I use cash for most things.
I checked with out compliance department today. There are no fixed regulations, either within the card scheme's ops regs or within the credit card act and so it is down to the individual issuers.
The line I gave is the general starting point that most of the issuers will take but consideration will be given to specific circumstances and, in the example you gave, if the account history backs up the frequency of use, it is likely that liability would be accepted by the bank.
He stressed that the only safe way is to report it immediately but did say that, if it were to happen and the issuer claimed negligence then putting up a fight would likely win the day.
I checked with out compliance department today. There are no fixed regulations, either within the card scheme's ops regs or within the credit card act and so it is down to the individual issuers.
The line I gave is the general starting point that most of the issuers will take but consideration will be given to specific circumstances and, in the example you gave, if the account history backs up the frequency of use, it is likely that liability would be accepted by the bank.
He stressed that the only safe way is to report it immediately but did say that, if it were to happen and the issuer claimed negligence then putting up a fight would likely win the day.