Had to call tech support for my laptop

Marie5656 · Post by **Marie5656** » Mon Jan 15, 2007 1:11 pm

So, I have finally had to call HP tech support for my laptop. I completly LOST my modem..could not find it anywhere...looked in all my drawers, in Trixie's cage..no where.

Anyway..I only had to be on hold for less than 2 minutes before I got this really charrming guy, up in Canada. After about a half hour of puttering around we managed to find my modem. Gee..it was still inside my computer...seemed to have been taking a break. :-3

So, I was afraid I would lose the ability to connect using my laptop..but all is well.

abbey · Post by **abbey** » Mon Jan 15, 2007 1:12 pm

Maybe Trixie was playing hide and go seek. :wah:

Post by **Bryn Mawr** » Mon Jan 15, 2007 1:13 pm

Learn and good tricks for finding bits?

chrisb84uk · Post by **chrisb84uk** » Mon Jan 15, 2007 1:19 pm

Glad everything is sorted out Marie! And at least you only had to wait 2 minutes for someone to come on, and someone that you can understand. I've lost the number of times of endless waiting to only be greeted by someone that is in a bad mood and can hardly even speak a word of English!!

chonsigirl · Post by **chonsigirl** » Mon Jan 15, 2007 1:19 pm

That is good to hear they have quick response and helpful advice!

Marie5656 · Post by **Marie5656** » Mon Jan 15, 2007 1:20 pm

Abby..if she was playing with my modem..now that explains the suspicious long distance calls.:p

Bryn...I barely know how I located the modem..forget anything else.

Had to do a "hard reboot". Took out the battery, unplugged the power cord..and then sat there like a darn fool holding the power button down for 15 seconds.

Put every thing back in and POOF..there it was. Go figure.

So three cheers to Dominic the HP tech guy in Canada. :guitarist