Annoying doctor policies! Faxing Rx!

RedGlitter · Post by **RedGlitter** » Thu Nov 15, 2007 12:05 pm

Yesterday I was at the doctor getting a blood draw. I asked for a prescription for my insulin as I was out. I was told as usual, to "just have the pharmacy fax us over a request and we'll fax them a prescription."

I should have known better. This never works.

So I did that. I'm at the store waiting to pick up my stuff and they still haven't received the doctor's fax yet. So they fax again. No answer. I go home. I call today and the scrip was "just" faxed and will be ready in an hour.

So I took my last dose of insulin and I have none. Now i have to pay a cab to take me to the store again. I'm irritated at the inefficiency.

Any doctors here? Why do you guys do this? Why not just cut us a scrip when we ask for it and eliminate all this unnecessary faxing?!

Post by **Bryn Mawr** » Thu Nov 15, 2007 1:05 pm

RedGlitter;720423 wrote: Yesterday I was at the doctor getting a blood draw. I asked for a prescription for my insulin as I was out. I was told as usual, to "just have the pharmacy fax us over a request and we'll fax them a prescription."

I should have known better. This never works.

So I did that. I'm at the store waiting to pick up my stuff and they still haven't received the doctor's fax yet. So they fax again. No answer. I go home. I call today and the scrip was "just" faxed and will be ready in an hour.

So I took my last dose of insulin and I have none. Now i have to pay a cab to take me to the store again. I'm irritated at the inefficiency.

Any doctors here? Why do you guys do this? Why not just cut us a scrip when we ask for it and eliminate all this unnecessary faxing?!

I've never heard of this being done over here - repeat perscriptions are collected from the surgery, generally without the need to see the doctor.

cars · Post by **cars** » Thu Nov 15, 2007 1:32 pm

Yes can be annoying. Our doctor's office just "calls" our pharmacy, & gives them the info over the phone. It kinda really depends on the "office staff" in the doctor's office. As to how efficient the whole matter is/will be handled. Fortunately for us, our doctor's "office staff" are extremely efficient, and all matters are compentently handled!!

gmc · Post by **gmc** » Fri Nov 16, 2007 10:08 am

Idgie;720797 wrote: Welcome to the world of new technology! Our Doctor's office started this practice of faxing scripts too. When I'm waiting at the pharmacy to pick them up and none are there, I go back to the Doctor's office and get in his face for one on paper. Nowadays, I do not leave his office until I have that paper in hand.

How sad that you are insulin dependent, they know it and have pulled this crap on you. I hope you get this straightened out Red!

It's hardly new technology. The fax machine was invented in 1843.

gmc · Post by **gmc** » Fri Nov 16, 2007 11:14 am

Idgie;720996 wrote: Yes but Doctor's offices are just now using the feature for perscriptions which is nuts!

Over here you get a prescription from the doctors surgery as bryn says-I don't think any doctor them would respond to a faxed request from a pharmacist-how do they know the request is genuine?

Post by **Bryn Mawr** » Fri Nov 16, 2007 11:23 am

gmc;721032 wrote: Over here you get a prescription from the doctors surgery as bryn says-I don't think any doctor them would respond to a faxed request from a pharmacist-how do they know the request is genuine?

Other way round - can you see a pharmacist handing out medicens in response to a faxed prescription?

sunny104 · Post by **sunny104** » Fri Nov 16, 2007 11:24 am

gmc;721032 wrote: Over here you get a prescription from the doctors surgery as bryn says-I don't think any doctor them would respond to a faxed request from a pharmacist-how do they know the request is genuine?

caller ID plus the doctors office letterhead....

Sheryl · Post by **Sheryl** » Fri Nov 16, 2007 12:12 pm

My doc sends the requests via her laptop, which she does in front of me. Only once did the pharmacy not recieve it. But I'm switching pharmacies next time I have to have a script filled, tired of the rude ladies that work at the one I used.

gmc · Post by **gmc** » Fri Nov 16, 2007 12:13 pm

Bryn Mawr;721037 wrote: Other way round - can you see a pharmacist handing out medicens in response to a faxed prescription?

Nope.

Indian Princess · Post by **Indian Princess** » Mon Nov 19, 2007 5:45 am

I work in pharmacy and let me tell you the number of doc offices that lie and say they already faxed it. :-5